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Paris Plus General Conditions/Limits of Liability - Cancellation/Refunds |
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Organized Sightseeing Tours in Paris or
Day-Trips Outside Paris
Private Car & Driver Personalized Services in France
All Transfer Conveyances
GENERAL CONDITIONS AND LIMITS OF LIABILITY CANCELLATION/REFUNDS:
Paris Plus acts solely as agent for various suppliers and are not liable for any delay, cancellation, loss or irregularity, expense or liability arising from sickness, pilferage, labor disputes, machinery breakdowns, quarantine, government restraints, acts of terrorism, weather conditions, defect in any vehicle of transportation for for any misadventure or casualty or any other cause beyond our control ('force majeure'). We strongly recommend passenger take care of their personal belongings and not to leave anything behind in motorcoaches, trains, boats or any other means of conveyance used in these excursions. We cannot be responsible for articles left behind. Any client who voluntarily discontinues or 'no-shows' for a tour; for whatever reason, cannot be refunded, even partially. No refunds are possible whatsoever for confirmed London or Bruges tour excursions. Tour itineraries and amenities subject to change without notice.
No refund determination can be made by anyone overseas, nor can modification be made verbally. Refund decisions are determined by Paris Plus, per signed contracts existing between Paris Plus and its suppliers. Written requests for refund must be made within 30 days of contracted tour date and may require up to 60 days to process.
Paris Plus will make every "good-faith effort" to obtain refunds for the client for eligible refund cases; however, Paris Plus' minimum cancellation fee will be $25.00 USD in addition to any direct costs used affecting said refund. All confirmed package services cancelled, for whatever reason, including medical conditions, between confirmation date and 21 days before services will be charged $25 USD. The higher cancellation fee amount of either $25 or the amount below shall apply, as follows:
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20-15 days prior to service will be 25% of total
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14-8 days prior to service will be 50% of total
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7-0 days prior to service will be 100%
of total
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No-Shows = 100% of services
Paris Plus strongly recommends the purchase of trip cancellation insurance to cover unforeseen circumstances, including Medical. Prices subject to change without notice. Any discount or promotion may be withdrawn at any time, without advance notice.
Hotels and Hotel Packages
Paris Boutique Hotel Reservations
Nice Hotel Reservations
France Select Hotels
Special Hotel Reservations Requests
GENERAL CONDITIONS AND LIMITS OF LIABILITY CANCELLATION/REFUNDS:
Upon confirmation, full payment for the package must be received within four (4) business days to finalize your reservation. If full payment and/or your authorization to charge your credit card is NOT received via fax or phone by the end of the fourth (4th) business day; your reservation will be cancelled. Any Special Hotel Confirmation (for a Hotel not included as one of our Contracted Hotels); made on your behalf and subsequently cancelled, for whatever reason (including, but not limited to medical reasons) will result in a minimum Service Fee of $25 per booking; plus any directly related fees associated in affecting cancellation. Any re-instatement of a reservation is possible, (based on availability), and may have a service fee of $25.00 add to your Invoice.
At times, specific hotels require only a client credit card guarantee to hold
confirmed reservations. Certain hotels will charge client credit card for one
night if cancellation occurs 1-7 days prior to arrival. Our General Cancellation fees
for Hotel Reservations are as follows:
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From Intended Date of Use - 21 days after confirmation: $50.00
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Within 20-9 days prior to intended use will result in a
cancellation fee of $100.00
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Within cancellation within 8 days, we will charge $125.00 (plus
any fees assessed by the hotel).
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No-Shows= 100% Cancellation Fee
Paris Plus strongly recommends the purchase of trip cancellation insurance to cover unforeseen circumstances, including Medical. Prices subject to change without notice. Any discount or promotion may be withdrawn at any time, without advance notice.
All Pass Products
GENERAL CONDITIONS AND LIMITS OF LIABILITY
CANCELLATION/REFUNDS:
All Pass Products (Metro/Bus/RER, Museum Passes, L'Open Tour, Batobus, etc) are non-refundable once delivered. We do point out that all pass products to not have expiration dates and are good indefinitely; as long as they do not have any markings or defacement. You may elect to re-sell your passes), give them as Bon Voyage gifts to friends or family, or use them yourself for a date sometime in the future. Paris Plus is not liable for any delay, cancellation, loss or irregularity, expense or liability arising from sickness, pilferage, labor disputes, machinery breakdowns, quarantine, government restraints, acts of terrorism, weather conditions, defect in any vehicle of transportation for for any misadventure or casualty or any other cause beyond our control ('force majeure') which may limit the full potential use of any pass product(s).
Paris Plus strongly recommends the purchase of trip cancellation insurance to cover unforeseen circumstances, including Medical. Prices subject to change without notice. Any discount or promotion may be withdrawn at any time, without advance notice.
Other Conditions- Important
Prices subject to change without notice. Any discount or promotion may be withdrawn at any time, without advance notice.
Paris Plus reserves the right to adjust the above fees as necessary.
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